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What is Shout to Shout (S2S)?
Shout to Shout is free messaging between all Shout users. Ideal to manage all communication with your team. To learn more about messaging services, go here.
- Shout SupportShout
- Shout_Support
- updated 2 yrs ago
- 124
- Text Messaging

How to Use Customer Service and Marketing Numbers
Overview Shout offers two types of texting numbers – customer service and marketing. These enable communication with your customers and team while keeping your personal phone number private.…
- Shout SupportShout
- Shout_Support
- updated 4 mths ago
- 1,402
- 3
- Text Messaging

How to Select a Service for Individual or Broadcast Messages
Overview Shout’s multi-channel inbox allows you to view all incoming messages and active conversations in one place. This means all your messages from texts (via your customer service or marketing…
- Shout SupportShout
- Shout_Support
- updated 9 mths ago
- 225
- Text Messaging

How to Find Your Customer Service or Marketing Number
On WEB: Your phone numbers are listed in the left navigation, towards the bottom of the screen. On MOBILE: On the mobile app, you will find your numbers inside of Settings.…
- Shout SupportShout
- Shout_Support
- updated 7 mths ago
- 111
- Text Messaging

How to Get a Customer Service or Marketing Number
Upgrade Your Shout Account You must have a paid account to have a number you can text from. To see pricing and upgrade: Click the black arrow at the top right of the screen to show a drop down menu…
- Shout SupportShout
- Shout_Support
- updated 8 mths ago
- 357
- Text Messaging

How to Get a New Customer Service or Marketing Number
Once you disconnect your current number, it CANNOT be recovered or reassigned to you. Not all area codes may be available for each state. Click the black arrow at the top right of the screen to show…
- Shout SupportShout
- Shout_Support
- updated 2 yrs ago
- 155
- Text Messaging

How to Setup Call Forwarding
Overview Set up Call Forwarding incase any contacts ever try to call your Shout phone number. You can connect your shout number to your personal cell phone, a business phone,…
- Shout SupportShout
- Shout_Support
- 1 yr ago
- 1reply
- 112
- Last replyCarolyn Madrid-Bramlett1 yr ago
- Text Messaging

How to Add a Toll-free (Marketing) Number to Your Account
Upgrade to a paid account first, if you haven't already, do so at this link. For more instructions on how to upgrade, click here. Fill out form to register your marketing number with the cell…
- Shout SupportShout
- Shout_Support
- updated 1 mth ago
- 24
- Text Messaging

How to Add a Customer Service Number to your Account
Upgrade to a paid account first, if you haven't already, do so at this link. For more instructions on how to upgrade, click here. Fill out form to register your customer service number with the cell…
- Shout SupportShout
- Shout_Support
- updated 1 mth ago
- 38
- Text Messaging

How to Create a Click to Text Link with a Shout Number
Click to Text Links are a great way to get customers. When someone clicks the link, it automatically opens their text messaging app and autofills your Shout number and can even add a message to send.…
- Shout SupportShout
- Shout_Support
- updated 9 mths ago
- 173
- Text Messaging