How to enable Javascript

Join Our Community

Contact Us

Featured Articles

Filter
Tags

Follow

How to Search on Shout
Search your entire Shout account on any page to find contacts, conversations, and specific messages. Search on Shout From any page in Shout, click on the Magnifying Glass icon in the top righthand…
- Shout SupportShout
- Shout_Support
- 1 yr ago
- 69
- Featured Articles

Shout 101: Overview and Definitions
Welcome to Shout! We're so glad you're here. Shout's designed to make your life easier, whether that means managing your team, improving your customer support,…
- WyattShout
- Wyatt.1
- updated 8 mths ago
- 3,663
- 5
- Featured Articles

How to use Shout Nouns
Overview Shout Nouns are a great way to personalize your broadcast messages, bots, and drips. A "noun" is a simple phrase surrounded by two curly braces that tells Shout to insert information from…
- WyattShout
- Wyatt.1
- updated 7 mths ago
- 273
- 3
- Featured Articles

What are premium Shout apps?
Premium Shout apps allow you to level up your Shout account by adding additional features and integrations to your account. Sometimes premium Shout apps require you to upgrade your Shout account to a…
- WyattShout
- Wyatt.1
- 2 mths ago
- 6
- Featured Articles

Shout for Business Onboarding
What is Shout? Shout is a free chat app just like iMessage, Facebook Messenger, or WhatsApp. Download the app and use it exactly the same as these other chat apps.…
- Shout SupportShout
- Shout_Support
- updated 10 mths ago
- 35
- 1
- Featured Articles

What is Shout Shipping?
Overview Shout shipping allows you to buy and print shipping labels from your home or office, saving you trips to the Post Office. What’s even better – Shout shipping gets you the lowest USPS rates…
- Shout SupportShout
- Shout_Support
- updated 9 mths ago
- 356
- 1
- Shipping

How to Connect Orders with Square
Overview The Square Invoice integration allows you to create and text both invoices and receipts directly from Shout. This saves you time, and gets you paid faster.…
- Shout SupportShout
- Shout_Support
- updated 5 mths ago
- 198
- 1
- Square Orders

How to Create a Drip Campaign
What are Drip Campaigns? Drip campaigns allow you to create a series of messages that are sent on a schedule you set. You can separate messages by minutes, days, or even months.…
- Shout SupportShout
- Shout_Support
- updated 4 mths ago
- 1,171
- Drip Campaigns

How to Create Recurring Events
What are Recurring Events? Recurring events allow you to send messages, run bots, or start a drip campaign on a schedule you set – daily, weekly, monthly, or custom.…
- Shout SupportShout
- Shout_Support
- updated 2 mths ago
- 174
- Recurring Events

Bot Introduction
What are Bots? Bot is short for a web robot. Bots handle conversations for you – typically those that are simple and repetitive. Use bots to build automated workflows to save you time,…
- Shout SupportShout
- Shout_Support
- updated 7 mths ago
- 799
- Bots

How to Use Customer Service and Marketing Numbers
Overview Shout offers two types of texting numbers – customer service and marketing. These enable communication with your customers and team while keeping your personal phone number private.…
- Shout SupportShout
- Shout_Support
- updated 2 mths ago
- 1,348
- 3
- Text Messaging

How to Upgrade Your Subscription
Upgrade Your Subscription Click on the link to be directed to the plans page: https://www.shout.app/profile/plan You can't change your plan in the Shout app,…
- Shout SupportShout
- Shout_Support
- updated 2 wk ago
- 1,721
- 1
- Billing

How Messages are Counted and Billed
What are message credits? If you have a paid Shout subscription, your plan includes message credits. Message credits allow you to send text messages with your Shout phone numbers.…
- Shout SupportShout
- Shout_Support
- updated 8 mths ago
- 517
- 1
- Billing

How to Create and Use Chain Bots
What are Chain Bots Chain bots allow you to send information to your Shout-to-Shout (S2S) contacts. They don't collect responses. Instead, each message will either have a short time delay or include…
- Shout SupportShout
- Shout_Support
- updated 4 mths ago
- 285
- Bots

How to Create and Use Conversation Bots
What are Conversation Bots? Conversation bots interact with contacts and perform automated actions based on your contact responses. They automate back and forth texting for all kinds of things –…
- Shout SupportShout
- Shout_Support
- updated 4 mths ago
- 764
- Bots