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What is Group Chat?
Overview Group Chat allows you to communicate and connect with your entire team in one location! Add a description to inform everyone of the purpose of the group chat.…
- updated 7 mths ago
- 189
- 1
- Group Chat

How to Create a Group Chat
Overview Create a Group Chat to communicate with your team, family, friends, and colleagues in one location. Share content, training, and more! Add a description to inform everyone of the purpose of…
- updated 3 mths ago
- 60
- Group Chat

How to Add and Remove Members from a Group Chat
Managing the members of your Group Chat is so simple. Admins of the Group Chat can allow members the ability to invite others, or they can choose to not allow members to invite.…
- updated 1 mth ago
- 68
- Group Chat

How to Invite to Group Chat Via Email
Overview Invite members to join your Group Chat via email. Once the email is received, they can choose to accept the invitation, and then will be a part of your chat.…
- 1 yr ago
- 30
- Group Chat

How to Modify Group Chat Settings
Group Chat settings can modified directly from the Group Chat itself. From the Info tab, you can: Leave Group Chat Pin Group Chat Mute Group Chat Copy Invite Link Edit the Inbox Channel Edit the…
- 1 yr ago
- 37
- Group Chat

How to Change Notification Settings for Group Chat
Overview Customize your notifications settings so that you only get notified about messages you want to. Web Select the Group Chat you want to change you notifications for Click the three dots next…
- 1 yr ago
- 68
- Group Chat

How to Add Members to a Group Chat
Members can be added to a Group Chat in several ways: Add Via the Members Tab, Add Using @mentions, or Add through Bot and Drip Actions. Add Via the Members Tab Inside of your Shout Inbox,…
- 1 yr ago
- 14
- Group Chat

How to Create & Edit a Public Page (Web)
Use the Public Page to invite other contacts to your Group Chat, and share all of your basic Group Chat info with your entire community. All you have to do is copy your Public Page Link and share it…
- updated 5 mths ago
- 61
- Group Chat

How to Add a Profile Photo to Group Chats
As an admin of a Group Chat, you can set the profile photo to any photo of your choosing. All members of the Group Chat will see the photo you set. Add a Profile Photo to Group Chats Open the Group…
- updated 3 mths ago
- 17
- Group Chat

How to Use Message Reactions in Group Chat
Overview React to your team's messages using any emoji! Web Move your mouse next to the message you want to react to Select the Smiley Face button Choose the emoji you want to react to the message…
- 1 yr ago
- 9
- Group Chat

Threads
Reply to a specific message within a Group Chat using Threads. Threads allow you to keep your conversations organized and clean, while also not filling your Group Chat with unnecessary information.…
- 1 yr ago
- 24
- Group Chat

How to Use Group Chat Threads
Group Chat threads allow you to create a separate conversations from specific messages within a Group Chat to keep the main chat uncluttered. How to Start a Thread - Mobile Open an Inbox Conversation…
- updated 3 wk ago
- 33
- Group Chat

How to Use @Mentions in Group Chat
Overview Directly mention the team member you want to send a message to inside of a Group Chat using @mentions. Shout will recommend members of the Group Chat and your Contacts with linked shout…
- 1 yr ago
- 8
- Group Chat

Running a Drip Campaign in a Group Chat
Schedule team trainings, challenges, or motivating messages to your entire team at once by running a Drip Campaign inside of a Group Chat. How to Run a Drip to a Group Chat Open the desired Group…
- updated 1 yr ago
- 90
- Group Chat

Conversation Media
Quickly access all images, videos, documents, and links that have been sent in any of your Shout conversations. Access the Media Section on Web Open a Conversation or Groupchat from your Shout Inbox…
- Shout SupportShout
- Shout_Support
- updated 1 yr ago
- 156
- Messaging Features

What Does Being Invited to a Group Chat Look Like?
Overview Group Chat Links can be shared via email, social media, Shout, or any other way you connect with your contacts. Once you've created a Group Chat link,…
- updated 7 mths ago
- 55
- Group Chat

Why Won't My Group Chat Link Add Me to a Group Chat?
Group Chat links can only be clicked on once to be able to join a Group Chat. If you would like to rejoin a Group Chat after leaving or being removed from the chat,…
- 1 yr ago
- 15
- Group Chat

How to Use Group Chat (Mobile)
Overview Group Chat allows you to communicate and connect with your entire team in one location! Add a description to inform everyone of the purpose of the group chat.…
- updated 3 mths ago
- 626
- 1
- Group Chat

How to Add a Folder to a Group Chat
From a group chat, you are an admin of, click on the Folders tab Click on Add to add a folder to the group chat If you need help creating a folder, click here for a tutorial on how to create and use…
- updated 4 mths ago
- 22
- Group Chat

How to Star a Message in a Group Chat
Go to a group chat you are an admin over Hover over a message in a group chat and different action icons will appear Click on the Star icon to star a message You must be one of the admins,…
- updated 4 mths ago
- 6
- Group Chat

Joining a Public Page
Joining a Public Page The Public Page will show all your Group Chat surface information at a glance with whoever clicks on the link. On Web On Mobile
- updated 3 mths ago
- 17
- Group Chat

How to Create & Edit a Public Page (Mobile)
Overview Use the Public Page to invite other contacts to your Group Chat, and share all of your basic Group Chat info with your entire community. All you have to do is copy your Public Page Link and…
- updated 3 mths ago
- 21
- Group Chat

Understanding Threads: Read Versus Unread
There are several ways to view threads on the Shout web application in your browser. View Threads from the Group Chat Conversation 1. The red dot means there is an unread reply,…
- updated 5 mths ago
- 40
- Group Chat

Articles and updates from Shout Community