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How to Send Messages (Mobile)
Overview Send messages to a contact or group, and activate or pause bots built to handle conversations for you. How to Send a Message Tap the + icon in the bottom navigation Select New Message or New…
- Shout SupportShout
- Shout_Support
- updated 8 mths ago
- 139
- Messaging Features
How to Use the Message Composer Features
Overview You can access all kinds of Shout's features from the message composer – quick responses for frequently asked questions, attach files and pictures, include short links and share links,…
- Shout SupportShout
- Shout_Support
- updated 1 yr ago
- 82
- Messaging Features
How to Send Images & Files (MMS)
Overview A picture is worth a thousand words. MMS adds color to your communication, allowing you to convey emotion like humor and excitement. As a result,…
- Shout SupportShout
- Shout_Support
- updated 9 mths ago
- 278
- Messaging Features
How to Use the GIPHY Integration
Spruce up your messaging by adding a GIF using Shout's GIPHY Integration. How to Insert a GIF - Web Open a conversation in your Shout Inbox Click the image icon Select From Giphy Select a Giphy…
- Shout SupportShout
- Shout_Support
- updated 5 mths ago
- 21
- Messaging Features
How to Use Voice Messaging
Overview Voice Messaging makes it simple for you to answer questions, share information, and stay connected with your team. Voice Messaging can only be sent via Shout-to-Shout,…
- Shout SupportShout
- Shout_Support
- updated 8 mths ago
- 88
- Messaging Features
Conversation Media
Quickly access all images, videos, documents, and links that have been sent in any of your Shout conversations. Access the Media Section on Web Open a Conversation or Groupchat from your Shout Inbox…
- Shout SupportShout
- Shout_Support
- updated 9 mths ago
- 147
- Messaging Features
How to Create and Use Birthday Alerts
Overview Birthday alerts allow you to send a personalized message, Bot, or Drip campaign to your contacts on their birthday, and let them know you're thinking of them!…
- Shout SupportShout
- Shout_Support
- updated 3 wk ago
- 183
- Messaging Features
How to Create a Shout Chat Plugin for a Website
Contents Overview Create a New Shout Chat Plugin Set Up Your Chat Plugin Customize Your Shout Chat Plugin Add a Text Me Button Add a Chat Now Button Add a Join Chat Button Collect Contact…
- Shout SupportShout
- Shout_Support
- updated 4 days ago
- 44
- Messaging Features
How to Add a Chat Plugin to Your WordPress website
You will need the following: Access to the source code of your website Access to the Shout Account that the chat plugin was created in Adding the plugin to your website: 1.…
- Shout SupportShout
- Shout_Support
- updated 9 days ago
- 21
- Messaging Features
How to Add a Chat Plugin to Your Webflow website
You will need the following: Access to the source code of your website Access to the Shout Account that the chat plugin was created in Adding the plugin to your website: 1.…
- Shout SupportShout
- Shout_Support
- updated 9 days ago
- 21
- Messaging Features
How to Create and Use Custom Date Alerts
Contents Overview How to Create Custom Date Alerts How to Edit Custom Date Alerts How to Manually Send Custom Date Alerts Helpful Tips for Setting Up Custom Date Messages Overview You can now send…
- Shout SupportShout
- Shout_Support
- 3 wk ago
- 15
- Messaging Features
The Different Types of Messages in Shout
Direct Message: Direct messages are when you message a single Shout user through Shout. This is also know as Shout-to-Shout (S2S) communication. This is similar to sending DMs on Instagram or…
- Shout SupportShout
- Shout_Support
- 1 mth ago
- 34
- Messaging Features
How to Search on Shout
Search your entire Shout account on any page to find contacts, conversations, and specific messages. Search on Shout From any page in Shout, click on the Magnifying Glass icon in the top righthand…
- Shout SupportShout
- Shout_Support
- 3 mths ago
- 21
- Featured Articles
How to use Shout Nouns
Overview Shout Nouns are a great way to personalize your group messages, bots, and drips. A "noun" is a simple phrase surrounded by two curly braces that tells Shout to insert information from your…
- WyattShout
- Wyatt.1
- updated 1 mth ago
- 221
- 3
- Featured Articles

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