Help Center
How to enable Javascript
Sign Up
Login
Join Our Community
Contact Us
Home
Using Shout
Messaging
Messaging Features
Search the Help Center
Messaging Features
Filter
Tags
Follow
How to Send Messages (Mobile)
Overview Send messages to a contact or list, and activate or pause bots built to handle conversations for you. How to Send a Message Tap the + icon in the bottom navigation Select New Message or New…
Shout Support
Shout
Shout_Support
updated
4 mths ago
483
Messaging Features
How to Use the Message Composer Features
Overview You can access all kinds of Shout's features from the message composer – quick responses for frequently asked questions, attach files and pictures, include short links and share links,…
Shout Support
Shout
Shout_Support
updated
2 mths ago
107
Messaging Features
How to Send Images & Files (MMS)
Overview A picture is worth a thousand words. MMS adds color to your communication, allowing you to convey emotion like humor and excitement. As a result,…
Shout Support
Shout
Shout_Support
updated
4 mths ago
371
Messaging Features
How to Use the GIPHY Integration
Spruce up your messaging by adding a GIF using Shout's GIPHY Integration. How to Insert a GIF - Web Open a conversation in your Shout Inbox Click the image icon Select From Giphy Select a Giphy…
Shout Support
Shout
Shout_Support
updated
1 yr ago
26
Messaging Features
How to Send Voice Memos
Overview Voice Messaging makes it simple for you to answer questions, share information, and stay connected with your team. Voice Messaging can only be sent via Shout-to-Shout,…
Shout Support
Shout
Shout_Support
updated
3 wk ago
116
Messaging Features
Conversation Media
Quickly access all images, videos, documents, and links that have been sent in any of your Shout conversations. Access the Media Section on Web Open a Conversation or Groupchat from your Shout Inbox…
Shout Support
Shout
Shout_Support
updated
1 yr ago
156
Messaging Features
How to Create and Use Birthday Alerts
Overview Birthday alerts allow you to send a personalized message, Bot, or Drip campaign to your contacts on their birthday, and let them know you're thinking of them!…
Shout Support
Shout
Shout_Support
updated
8 mths ago
229
Messaging Features
How to Create a Shout Chat Plugin for a Website
Contents Overview Create a New Shout Chat Plugin Set Up Your Chat Plugin Customize Your Shout Chat Plugin Add a Text Me Button Add a Chat Now Button Add a Join Chat Button Collect Contact…
Shout Support
Shout
Shout_Support
updated
7 mths ago
99
Messaging Features
How to Add a Chat Plugin to Your WordPress website
You will need the following: Access to the source code of your website Access to the Shout Account that the chat plugin was created in Adding the plugin to your website: 1.…
Shout Support
Shout
Shout_Support
updated
7 mths ago
50
Messaging Features
How to Add a Chat Plugin to Your Webflow website
You will need the following: Access to the source code of your website Access to the Shout Account that the chat plugin was created in Adding the plugin to your website: 1.…
Shout Support
Shout
Shout_Support
updated
7 mths ago
201
Messaging Features
How to Create and Use Custom Date Alerts
Contents Overview How to Create Custom Date Alerts How to Edit Custom Date Alerts How to Manually Send Custom Date Alerts Helpful Tips for Setting Up Custom Date Messages Overview You can now send…
Shout Support
Shout
Shout_Support
7 mths ago
29
Messaging Features
The Different Types of Messages in Shout
Direct Message Direct messages are when you message a single Shout user through Shout. This is also know as Shout-to-Shout (S2S) communication. This is similar to sending DMs on Instagram or Facebook,…
Shout Support
Shout
Shout_Support
updated
3 mths ago
138
Messaging Features
How to Search on Shout
Search your entire Shout account on any page to find contacts, conversations, and specific messages. Search on Shout From any page in Shout, click on the Magnifying Glass icon in the top righthand…
Shout Support
Shout
Shout_Support
10 mths ago
59
Featured Articles
How to use Shout Nouns
Overview Shout Nouns are a great way to personalize your broadcast messages, bots, and drips. A "noun" is a simple phrase surrounded by two curly braces that tells Shout to insert information from…
Wyatt
Shout
Wyatt.1
updated
6 mths ago
266
3
Featured Articles
Home
Getting Started
What is Shout?
Onboarding Checklists
For Team Leaders
How Team Leaders Use Shout
Bot Templates for Team Leaders
Drip Templates for Team Leaders
Folders and Group Share
Managing Team Group Chats
Sharing and Managing Communities
For Team Members
Finding and Following Communities
How Team Members Use Shout
How to Join a Team Group Chat
How to Use Folders and Invite Links
For Your Business & Customers
How to Use Shout for Your Business
Bot Templates for Customers
Drip Templates for Customers
Orders and Invoices
Shipping
Using Shout
Set Up Your Account
Billing
Settings
Referral Program
Create and Manage Contacts
Contacts
Lists
Tags
Messaging
Messaging Features
Using the Inbox
Broadcasts
Scheduling Messages
Links
Quick Responses
Message Templates
Opt-Ins and Opt-Outs
Group Chats
Group Chat
Communities
Communities for Editors
Communities for Followers
Premium Features
Text Messaging
Social Chat
Bots
Drip Campaigns
Recurring Events
Automations
Bots
Drip Campaigns
Recurring Events
Orders and Invoices
Square Orders
Manual Orders
Order Alerts
Shipping
Shipping
Printing Settings
Shipping Alerts
Packing Slips
SCAN Forms
Refunds
Insurance
Sharing
Folders
Links
Navigating Mobile
Using the Mobile App
Updates & Library
Video Guides
Release Notes
Webinar Recordings - Coming Soon
Best Practices
Sammy's Shades
Business Texting
Workflows
Contact Us