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How to Search on Shout

Search your entire Shout account on any page to find contacts, conversations, and specific messages. 


Search on Shout

  • From any page in Shout, click on the Magnifying Glass icon in the top righthand corner
  • Type in a contact name or a word/phrase from any message 

  • From the dropdown menu, click on an option listed or click enter to see all possible options
  • Change the headers from this page after clicking enter to narrow down your search further

  1. Top Results - Searches all your messages, contacts, contact notes, and more to find the most relevant results for your search.
  2. People - Searches your account contacts and contact notes.
  3. Shout Users - Searches the information that other Shout users make public on their profile.
  4. Messages - Searches all open and closed conversations in your Inbox.
  5. Orders - Searches your orders, shipping labels, and loyalty reward programs.
  6. Everything Else - Searches everywhere you might not otherwise have thought to look, like your settings, folders, bots, drips, links, and recurring events.
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