Merging Orders

I would love a feature where you could merge two or more orders for the same customer into one. There are times that the same customer orders multiple times before shipping occurs, and being able to merge into one order would help to clean up the 'Order' page. This would also alleviate the chances of missing items in someone's order by hitting the "skip shipping" option. 

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  • This is definitely required!!! I tried adding a shipping label to another order but that didn't work, either (I added a Feature Request today).

  • Even if you had a dedicated space to link to the shipping link? Right now I try to remember to copy and paste the tracking link into the notes of the secondary order.

  • Megan Bernhardt Jen Hudson We could probably do this for manual orders, but orders linked to square invoices gets a bit more tricky.  Are you using the Square feature?  If so, how would expect us to handle merging the two square invoices?

    We can't, for example, delete one of the square invoices and edit the other one.  We could delete one of the invoices and just leave it up to you to edit / update the other square invoice.

      • Jen Hudson
      • Jen_Hudson
      • 11 mths ago
      • Reported - view

      Wyatt I don't actually need to combine ORDERS per se, so that everything appears in one combined invoice. I just want to be able to select multiple orders to combine into one shipping order. So that all orders receive the link to one tracking notification. I think ZenSales was able to do it (but it's been so long I don't remember).

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  • I agree!  I need the option to send multiple orders to one customer under one shipping label.  Happens allllll the time... They place an order, pay, I create the invoice in shout via square and mark it paid. The next day they have an afterthought and want to order something else to be shipped with the original order 

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  • 3 mths agoLast active
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