How to Send a Broadcast (Mobile)
Sending a Broadcast is a great way to reach your customers and team members via one mass text.
How to Send a Broadcast from the Mobile App
- Tap on the + sign
- Tap on New Broadcast
- Tap on Select Recipients: from this menu, you can include or exclude lists, specific contacts, and tags. Make sure to tap on Save.
- Select a Service: Customer Service number, Marketing number, or Shout to Shout (S2S)
Uncheck the box, shown in figure 2, if you want contacts with Shout accounts to receive a text message instead of a Shout to Shout message.
- Compose your message, and tap on the Red Arrow to send your message
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