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How to Send a Broadcast (Mobile)

  • updated 1 mth ago

Overview

Sending a Broadcast is a great way to reach your customers and team members via one mass text. 


How to Send a Broadcast from the Mobile App

  • Tap  on the + sign 

  • Tap on New Broadcast 

  • Tap on Select Recipients: from this menu, you can include or exclude lists, specific contacts, and tags.  Make sure to tap on Save.

  • Select a Service: Customer Service number, Marketing number, or Shout to Shout (S2S)

Uncheck the box, shown in figure 2, if you  want contacts with Shout accounts to receive a text message instead of a Shout to Shout message.

  • Compose your message, and tap on the Red Arrow to send your message

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