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How to Confirm an Address in Shout

Before being able to purchase a Shipping Label, the Contact's address must be confirmed in the Contact Profile. 


Confirm when Purchasing a Shipping Label

When you are going to purchase a shipping label, you will see the from and to address available to select. If an address is unconfirmed, you just click the address and it will open a modal where you can finish confirming the address.

  • If an address is unconfirmed, click the Address Box
  • A modal will open where you can type the address
  • Click the correct address and it will confirm it for you

  • If the address you're typing doesn't show up in the suggested address box to click on, select Manually enter an address
  • Type the address in each box field, and click Create Address

Confirm from Contact Profile

  • Click on People in the lefthand navigation
  • Select Contacts
  • Choose the Contact you want to confirm an address for
  • Click the Address Box
  • A modal will open where you can type the address
  • Click the correct address and it will confirm it for you

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