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How to Upgrade Your Subscription

Upgrade Your Subscription

You can't change your plan in the Shout app, but you can go to the Shout website from the web browser of your mobile phone or from a computer.

  • Select a plan and click Upgrade

We recommend the Pro plan as it is the best value and it includes a customer service number with a local area code and a marketing number for sending marketing blasts.

  • Click on Get Started
  • Follow the on-screen instructions to set up your customer service and/or marketing text numbers. For a tutorial on how to set up those numbers, click here

Monthly Subscription Plans

1. Free Forever: Free - Unlimited Contacts, Direct Messages, Group Chats, Communities & Chat Plugins

2. Pay as You Go: $6 per a month, 4¢ per a message+/ rollover credit, Local 10DLC Number*

3. Basic: $18 per month, 500 rollover credits, Local 10DLC Number*, automations

4. Pro: $30 per month, 1,000 rollover credits, Local & Toll Free Number, Automations, Integrations

5. Business: $149 per month, 5,000 Rollover Credits, Local & Toll Free Number, Automations, Integrations, Account Management

  • Receive up to a 33% discount by signing up for an annual plan.
  • + Pay for messages in blocks of 250 messages at a time.

  • *A one-time registration fee of $10 is charged at the time of adding a phone number to your account to ensure message delivery by telecommunications carriers AT&T, Verizon, TMobile & Sprint

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