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How to Send a Broadcast Message

  • updated 5 days ago

Sending a Broadcast is a great way to reach your customers and friends. There are several ways that you can send a Broadcast message.


Send a Broadcast from the Main Menu:

  • Click on the red + button in the upper right hand corner of the screen
  • From the drop down menu, click on Broadcast Message

  • From the menu that pops up, click on Select Recipients, to choose the recipients of your message

  • In this example, we chose a list (Test) and a specific contact (Sarah M) as the recipient and excluded a specific contact (Cameron McCord). 
  • From this menu, you can include or exclude lists, specific contacts, and tags.

  • Select the Service through which you want to send the broadcast message: Shout-to-Shout, Customer Service number, or Marketing number
  • Compose your message
  • Click on the red arrow to send your message.

 

  • Selecting a service refers to the method through which you will be sending your Broadcast Message. You can message via Shout to Shout (free), or paid accounts can message via text through their customer service number or marketing number, or through a connected social account.
  • You can add photos and attachments.  
  • You can also schedule your message to send at a later date or time.  

Send a Broadcast from the Broadcast Lists page:

  • Click on Broadcasts 

  • Click on the blue + to create a Broadcast List.  

  • If you have already created a Broadcast List, click the plus sign next to the Broadcast List you'd like to send a message to.
  •  Name your Broadcast, add a photo (optional), add a description of the broadcast list, and click on Next

  • Select Recipients - you can choose to include or exclude lists, contacts, or tags
  • Click on Save

  • Click on the + sign next to the name of the Broadcast List
  • Click on Send Broadcast Message

You can also choose to run a bot, run a drip campaign, or create a recurring event for the Broadcast List.

  • Recipients will already be filled in with the Broadcast List you selected
  • Select Service: Shout-to-Shout, Customer Service number, or Marketing number
  • Compose your message
  • Click on the red arrow to send your message

  • You can add photos and attachments to your message.
  • You can also schedule your message to send at a later date or time.

Send a Broadcast from the Lists Page:

  • Click on the Lists button
  • Click on the + next to the list you would like to send a Broadcast to
  • Click on Send Broadcast Message

  • Recipients will already be filled in with the List you selected
  • Select Service: Shout-to-Shout, Customer Service number, or Marketing number
  • Compose your message
  • Click on the red arrow to send your message

  • You can add photos and attachments to your message.
  • You can also schedule your message to send at a later date or time.
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