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How to Find Broadcast Messages

  • updated 11 days ago

There are several ways you can view your Broadcast Messages within Shout.


How to View Broadcast Messages from the Broadcast Tab

1. Click on the Broadcasts button in the left hand sidebar. Next, click on Broadcast Messages.

2. All of your Broadcast Messages will be listed under this tab. You can also see what service your messages were sent through: Shout to Shout, Customer Service, Marketing or a connected Social Account. You can view the date and time they were sent as well. 

3. To view more details about the Broadcast message, click on the message. From this screen you can see the message cost (in credits), if any.


How to View Broadcast Messages Sent to Specific Lists

1. Click on the Lists button, click on the three dots next to the List you would like to view messages from, and click View.

2. Click on the Broadcast History button to view all the Broadcast Messages you have sent to that specific list.

From this page, you can also view Scheduled Broadcasts as well as Recurring Events.


How to View Broadcast Messages Sent to Specific Tags

1. Click on the Tags button, click on the three dots next to the Tag you would like to view messages from, and click View.

2. Click on the Broadcast History tab to view all the Broadcast Messages you have sent to that specific Tag.

  • From this page, you can also view Scheduled Broadcasts as well as Recurring Events.

How to View Broadcast Messages on Mobile

1. From Shout home screen, tap on the button with three lines and a triangle to open the app menu.

2. Tap on Broadcasts.

3. Tap on Messages to view your Broadcasts.

From this screen, you can also create Broadcast Lists.

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