Account

How to Login with Your Password
Mobile Enter the email or phone number registered to your account and tap Next Tap on Login With Password Instead Enter your password and tap Log in Web Enter the email or phone number registered to…
- 13 days ago
- 5
- Onboarding Checklists
How to Add a Customer Service Number to your Account
Upgrade to a paid account first, if you haven't already, do so at this link. For more instructions on how to upgrade, click here. Fill out form to register your customer service number with the cell…
- Shout SupportShout
- Shout_Support
- 13 days ago
- 15
- Text Messaging
How to Log in With Your Password
Overview With the new sign up release, you can now either login with your email and password or login with your phone number or email and be sent a temporary code to complete the login process to…
- Shout SupportShout
- Shout_Support
- 1 mth ago
- 7
- Settings
How to Create Another Account
Contents Overview Mobile Web Overview You may need to create another account if you run two separate business and want to separate your communication and phone numbers for each business.…
- Shout SupportShout
- Shout_Support
- 1 mth ago
- 12
- Settings
How to Switch Accounts
Contents Overview Mobile Web Overview If you have more than one account connected to your phone number, you may need to switch accounts. This is especially helpful, if you are a virtual assistant,…
- Shout SupportShout
- Shout_Support
- updated 1 mth ago
- 21
- Settings
How to Add Authorized Users to Your Account
Contents What is an Authorized User? How to Add an Authorized User to Your Account on Mobile How to Add an Authorized User to Your Account on Web How to Remove an Authorized User From Your Account…
- Shout SupportShout
- Shout_Support
- 2 mths ago
- 29
- Settings
How to Create a Pin
Contents What is a Pin? How to Create a Pin from Your Account How to Manage Your Pin How to Create a Pin During Sign Up What is a Pin? A pin is backup method to secure your account login on your…
- Shout SupportShout
- Shout_Support
- 2 mths ago
- 17
- Settings
How to Reset Your Password if You Forgot Your Password
Mobile You can reset your password from the app, by tapping on "Forgot Your Password" Enter the email address registered to your account and tap Submit Check your email for a link to reset your…
- Shout SupportShout
- Shout_Support
- 6 mths ago
- 10
- Settings
Your Business & Customers - Onboarding Checklist
Welcome to Shout! We are so happy to have you here. We want to give you the best resources so that you can have the most success with your business. Follow this checklist for the most efficient…
- updated 8 mths ago
- 241
- Onboarding Checklists
How to Sign up For a Shout Account (Mobile)
Shout is available on both the iOS and Android App Stores. Search for The Shout App on either the IOS or Android App store Tap on get or download Tap on the Open button Tap on Start Messaging Enter…
- updated 2 wk ago
- 119
- What is Shout?
How to Create a Shout Account on a Computer
Go to Shoutsocial.com and click on the "Get Started - It's Free!" button Enter your email or phone number and click Next Confirm your email or phone number and click on Send Code Enter the 6 digit…
- updated 2 wk ago
- 170
- What is Shout?
Shout 101: Overview and Definitions
Welcome to Shout! We're so glad you're here. Shout's designed to make your life easier, whether that means managing your team, improving your customer support,…
- WyattShout
- Wyatt.1
- updated 8 mths ago
- 3,663
- 5
- Featured Articles
How to Upgrade to a Yearly Subscription
You can upgrade to a yearly subscription at any time. Click here to be directed to the plan page in Shout https://www.shout.app/profile/plan Toggle the switch to select a yearly billing subscription…
- Shout SupportShout
- Shout_Support
- updated 2 wk ago
- 36
- Billing
How to Change Your Subscription Plan to a Different Plan
Click on the link to be directed to the plans page: https://www.shout.app/profile/plan You can't change your plan in the Shout app, but you can go to the Shout website from the web browser of your…
- Shout SupportShout
- Shout_Support
- updated 2 wk ago
- 135
- Billing
How to Upgrade Your Subscription
Upgrade Your Subscription Click on the link to be directed to the plans page: https://www.shout.app/profile/plan You can't change your plan in the Shout app,…
- Shout SupportShout
- Shout_Support
- updated 2 wk ago
- 1,721
- 1
- Billing
How to Delete a Shout Account
Click on this link to go to the billing page Deleting your account can only be down on the web browser of a computer or from the web browser of your mobile phone or tablet.…
- Shout SupportShout
- Shout_Support
- updated 2 mths ago
- 115
- Settings
How to Update Your Billing Information
Click on the Account button Click on Settings Click on Subscription Select Billing Click on Update Shout Payment Method You can also click here to be directed to the billing page.…
- Shout SupportShout
- Shout_Support
- updated 2 wk ago
- 117
- Billing
How to Update a Profile Picture
Web Click on the account button at the top right of the screen If you already have a profile photo, the account button will have your profile photo, instead of the red account button.…
- Shout SupportShout
- Shout_Support
- updated 2 mths ago
- 43
- Settings
How to Change Your Password
Update Your Password Click the black arrow at the top right of the screen to show a drop down menu Click Settings Scroll to the Change Password card Enter your current password Create a new password…
- Shout SupportShout
- Shout_Support
- updated 6 mths ago
- 64
- Settings
How to Change Your Username
Change Your Username Click the black arrow at the top right of the screen to show a drop down menu Click Settings Type a new username Click Save Changes
- Shout SupportShout
- Shout_Support
- updated 6 mths ago
- 81
- Settings
How to Get a New Customer Service or Marketing Number
Once you disconnect your current number, it CANNOT be recovered or reassigned to you. Not all area codes may be available for each state. Click the black arrow at the top right of the screen to show…
- Shout SupportShout
- Shout_Support
- updated 1 yr ago
- 151
- Text Messaging
How to Connect Your Facebook Business Page
Overview Shout's multi-channel inbox allows you to view all incoming messages and active conversations in one place. This means all your messages from texts (via your Customer Service or Marketing…
- updated 1 mth ago
- 202
- Social Chat
How to Get a Customer Service or Marketing Number
Upgrade Your Shout Account You must have a paid account to have a number you can text from. To see pricing and upgrade: Click the black arrow at the top right of the screen to show a drop down menu…
- Shout SupportShout
- Shout_Support
- updated 6 mths ago
- 349
- Text Messaging
How to Find Your Customer Service or Marketing Number
On WEB: Your phone numbers are listed in the left navigation, towards the bottom of the screen. On MOBILE: On the mobile app, you will find your numbers inside of Settings.…
- Shout SupportShout
- Shout_Support
- updated 5 mths ago
- 107
- Text Messaging
How Messages are Counted (Video)
Each message you send from your customer service or marketing number is measured in groups of characters, called “segments.” A Shout subscription includes 750 message segments a month.…
- Bryce Brownlow
- Bryce_Brownlow
- updated 1 mth ago
- 43
- Video Guides

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Account

How to Login with Your Password

How to Add a Customer Service Number to your Account

How to Log in With Your Password

How to Create Another Account

How to Switch Accounts

How to Add Authorized Users to Your Account

How to Create a Pin

How to Reset Your Password if You Forgot Your Password

Your Business & Customers - Onboarding Checklist

How to Sign up For a Shout Account (Mobile)

How to Create a Shout Account on a Computer

Shout 101: Overview and Definitions

How to Upgrade to a Yearly Subscription

How to Change Your Subscription Plan to a Different Plan

How to Upgrade Your Subscription

How to Delete a Shout Account

How to Update Your Billing Information

How to Update a Profile Picture

How to Change Your Password

How to Change Your Username

How to Get a New Customer Service or Marketing Number

How to Connect Your Facebook Business Page

How to Get a Customer Service or Marketing Number

How to Find Your Customer Service or Marketing Number

How Messages are Counted (Video)

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