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How to View Your Broadcast History in the App
Tap on the account button If you have a profile photo, it will show up instead of the account button image. Tap on Broadcasts Tap on Messages to see the history of all your broadcast messages You…
- updated 4 wk ago
- 15
- Using the Mobile App
How to Use Bulk Actions to Select All of Your Contacts and Send Them a Broadcast Message
You can use bulk actions to quickly select all of your contacts and send them a broadcast message. Click on Contacts Click on the Check Box in the top right corner to select all of your contacts…
- 4 mths ago
- 15
- Broadcasts
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Scheduling Multiple Broadcast Messages at once.
I would love to see a way to schedule multiple broadcast messages to send out different dates but to same group without needing to schedule separately. Thinking about my weekly tips messages in…
- Claudine Annis
- Claudine_Annis
- 5 mths ago
- 4
- Feature Request
How to Send a Broadcast Message
Broadcast messages allow you to send the same message to many people at the same time. Broadcasts are sent via direct message, so recipients won't know that you've sent the same message to multiple…
- updated 8 days ago
- 285
- Broadcasts
Shout 101: Overview and Definitions
Welcome to Shout! We're so glad you're here. Shout's designed to make your life easier, whether that means managing your team, improving your customer support,…
- WyattShout
- Wyatt.1
- updated 6 mths ago
- 3,598
- 5
- Featured Articles
The Different Types of Messages in Shout
Direct Message Direct messages are when you message a single Shout user through Shout. This is also know as Shout-to-Shout (S2S) communication. This is similar to sending DMs on Instagram or Facebook,…
- Shout SupportShout
- Shout_Support
- updated 3 mths ago
- 138
- Messaging Features
How to Create Recurring Events
What are Recurring Events? Recurring events allow you to send messages, run bots, or start a drip campaign on a schedule you set – daily, weekly, monthly, or custom.…
- Shout SupportShout
- Shout_Support
- updated 10 days ago
- 162
- Recurring Events
How to Send a Message to a List
Message an entire List at once so that you don't have to send an individual message to every contact. Click on Lists Click on the + sign next to the list you'd like to send a message to Click on Send…
- updated 5 mths ago
- 77
- Broadcasts
How to Send a Broadcast (Mobile)
Overview Sending a Broadcast is a great way to reach your customers and team members via one mass text. How to Send a Broadcast from the Mobile App Tap on the + sign Tap on New Broadcast Tap on…
- updated 4 wk ago
- 138
- Using the Mobile App
How to Create a Broadcast List (Mobile)
What is a Broadcast List? A Broadcast List allows you to create a dynamic collection of people using lists, tags, or contacts, and then use that collection to send a broadcast message, run a bot,…
- updated 4 mths ago
- 61
- Using the Mobile App
How do I know if my message has been delivered?
In this article: Direct Messages Broadcast Messages Group Chat Direct Messages: Check your direct messages to see if the message has a black check mark.…
- updated 5 mths ago
- 49
- Using the Inbox
How to Find Broadcast Messages
There are several ways you can view your Broadcast Messages within Shout. How to View Broadcast Messages from the Broadcast Tab 1. Click on the Broadcasts button in the left hand sidebar.…
- updated 4 mths ago
- 48
- Broadcasts
How to Create a Broadcast List
What is a Broadcast List? A Broadcast List allows you to create a dynamic list of people using lists, tags, or contacts, and then use that list to send a broadcast message, run a bot,…
- updated 4 mths ago
- 83
- Broadcasts
How to Send a Message to a Tag
Message an entire Tag at once so that you don't have to send an individual message to every contact. Send a Message to a Tag on Web Start on the Tags page of Shout https://www.shout.app/tags.…
- updated 6 mths ago
- 35
- Tags