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How to Use Bulk Actions to Select All of Your Contacts and Send Them a Broadcast Message
You can use bulk actions to quickly select all of your contacts and send them a broadcast message. Click on Contacts Click on the Check Box in the top right corner to select all of your contacts…
- 2 wk ago
- 5
- Broadcasts
2
Broadcast Message management
I'd like to be able to add a tag or a group to the contacts I sent a broadcast message to. I find myself utilizing the include and EXCLUDE option more now.…
- Angela Robinson
- Angela_Robinson
- 2 mths ago
- 7
- 2
- Feature Request
2
Share multiple photos @ once
Within messages, broadcasts, group messages, bots etc
- Morgan Foster
- Morgan_Foster
- 2 mths ago
- 3
- 2
- Feature Request
- In review
- In review
How to Send a Broadcast Message
Sending a Broadcast is a great way to reach your customers and friends. There are several ways that you can send a Broadcast message. Send a Broadcast from the Main Menu:…
- updated 5 days ago
- 213
- Broadcasts
How to Manage Contacts and Lists (Mobile)
Overview Shout is a CRM (Customer Relationship Management) software and organizes all your contacts in one place. You can store important information about each contact – conversations, preferences,…
- updated 12 days ago
- 96
- 1
- Lists
The Different Types of Messages in Shout
Direct Message: Direct messages are when you message a single Shout user through Shout. This is also know as Shout-to-Shout (S2S) communication. This is similar to sending DMs on Instagram or…
- Shout SupportShout
- Shout_Support
- updated 2 mths ago
- 57
- Messaging Features
How to Create Recurring Events
What are Recurring Events? Recurring events allow you to send messages, run bots, or start a drip campaign on a schedule you set – daily, weekly, monthly, or custom.…
- Shout SupportShout
- Shout_Support
- updated 2 wk ago
- 121
- Recurring Events
How to Send a Message to a List
Message an entire List at once so that you don't have to send an individual message to every contact. Click on Lists Click on the + sign next to the list you'd like to send a message to Click on Send…
- updated 1 mth ago
- 64
- Broadcasts
How to Create Scheduled Messages
Overview Save time and stay on top of customer or team communication by scheduling messages in advance. For example, you can schedule a message when a customer places an order,…
- updated 2 mths ago
- 983
- 1
- Scheduling Messages
How do I know if my message has been delivered?
In this article: Direct Messages Broadcast Messages Group Chat Direct Messages: Check your direct messages to see if the message has a black check mark.…
- updated 1 mth ago
- 39
- Using the Inbox
Shout for Business Onboarding
What is Shout? Shout is a free chat app just like iMessage, Facebook Messenger, or WhatsApp. Download the app and use it exactly the same as these other chat apps.…
- Shout SupportShout
- Shout_Support
- updated 4 mths ago
- 24
- Featured Articles