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How to View Your Broadcast History in the App
Tap on the account button If you have a profile photo, it will show up instead of the account button image. Tap on Broadcasts Tap on Messages to see the history of all your broadcast messages You…
- updated 1 mth ago
- 15
- Using the Mobile App
How to Use Bulk Actions to Select All of Your Contacts and Send Them a Broadcast Message
You can use bulk actions to quickly select all of your contacts and send them a broadcast message. Click on Contacts Click on the Check Box in the top right corner to select all of your contacts…
- 4 mths ago
- 15
- Broadcasts
2
Broadcast Message management
I'd like to be able to add a tag or a group to the contacts I sent a broadcast message to. I find myself utilizing the include and EXCLUDE option more now.…
- Angela Robinson
- Angela_Robinson
- 6 mths ago
- 8
- 2
- Feature Request
2
Share multiple photos @ once
Within messages, broadcasts, group messages, bots etc
- Morgan Foster
- Morgan_Foster
- 6 mths ago
- 3
- 2
- Feature Request
- In review
- In review
How to Send a Broadcast Message
Broadcast messages allow you to send the same message to many people at the same time. Broadcasts are sent via direct message, so recipients won't know that you've sent the same message to multiple…
- updated 8 days ago
- 285
- Broadcasts
How to Manage Contacts and Lists (Mobile)
Overview Shout is a CRM (Customer Relationship Management) software and organizes all your contacts in one place. You can store important information about each contact – conversations, preferences,…
- updated 4 mths ago
- 112
- 1
- Lists
The Different Types of Messages in Shout
Direct Message Direct messages are when you message a single Shout user through Shout. This is also know as Shout-to-Shout (S2S) communication. This is similar to sending DMs on Instagram or Facebook,…
- Shout SupportShout
- Shout_Support
- updated 3 mths ago
- 138
- Messaging Features
How to Create Recurring Events
What are Recurring Events? Recurring events allow you to send messages, run bots, or start a drip campaign on a schedule you set – daily, weekly, monthly, or custom.…
- Shout SupportShout
- Shout_Support
- updated 11 days ago
- 162
- Recurring Events
How to Send a Message to a List
Message an entire List at once so that you don't have to send an individual message to every contact. Click on Lists Click on the + sign next to the list you'd like to send a message to Click on Send…
- updated 5 mths ago
- 77
- Broadcasts
How to Create Scheduled Messages
Overview Save time and stay on top of customer or team communication by scheduling messages in advance. For example, you can schedule a message when a customer places an order,…
- updated 3 mths ago
- 1,115
- 1
- Scheduling Messages
How to Send a Broadcast (Mobile)
Overview Sending a Broadcast is a great way to reach your customers and team members via one mass text. How to Send a Broadcast from the Mobile App Tap on the + sign Tap on New Broadcast Tap on…
- updated 1 mth ago
- 138
- Using the Mobile App
How do I know if my message has been delivered?
In this article: Direct Messages Broadcast Messages Group Chat Direct Messages: Check your direct messages to see if the message has a black check mark.…
- updated 5 mths ago
- 49
- Using the Inbox
Shout for Business Onboarding
What is Shout? Shout is a free chat app just like iMessage, Facebook Messenger, or WhatsApp. Download the app and use it exactly the same as these other chat apps.…
- Shout SupportShout
- Shout_Support
- updated 8 mths ago
- 34
- 1
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