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How to Message Other Shout Users
Mobile Tap on + Tap on New Message Type and select the name of the contact you want to message Tap on the + and tap on Select a Service: Shout-to-Shout, Customer Service,…
- 1 mth ago
- 45
- How Team Members Use Shout
Connect Instagram to Shout to respond to Instagram Direct Messages
You can connect your Instagram account directly to Shout in order to manage and respond to your Instagram direct messages. Here are a few reasons why you should connect Instagram to Shout: 1.…
- updated 4 mths ago
- 206
- Social Chat
Connect Facebook to Shout to respond to Facebook Messenger Messages
You can connect your Facebook Business Page directly to Shout in order to manage and respond to your Facebook Messenger direct messages. Here's a few reasons why you should connect Facebook to Shout:…
- updated 7 mths ago
- 274
- Social Chat
How to Create Recurring Events
What are Recurring Events? Recurring events allow you to send messages, run bots, or start a drip campaign on a schedule you set – daily, weekly, monthly, or custom.…
- Shout SupportShout
- Shout_Support
- updated 10 days ago
- 162
- Recurring Events
How to Create Scheduled Messages
Overview Save time and stay on top of customer or team communication by scheduling messages in advance. For example, you can schedule a message when a customer places an order,…
- updated 3 mths ago
- 1,115
- 1
- Scheduling Messages
How do I know if my message has been delivered?
In this article: Direct Messages Broadcast Messages Group Chat Direct Messages: Check your direct messages to see if the message has a black check mark.…
- updated 5 mths ago
- 49
- Using the Inbox
How to Find and Message Other Shout Users
Contents Overview On the Website From Contacts On the Website From the Search Icon On Mobile From Contacts On Mobile From the Search Icon Overview You can search in Shout on both the web application…
- Shout SupportShout
- Shout_Support
- updated 4 mths ago
- 184
- Contacts