Mobile

How to Use Orders in the App (Video)
Click here for a tutorial on how to use orders on a computer.
- 1 mth ago
- 3
- Orders and Invoices
How to Use the Inbox in the App (Video)
Click here for more information on how to use the inbox in the mobile app.
- updated 1 mth ago
- 7
- Using the Mobile App
How to Create and Use Tags in the App
Click here for more information about how to use Tags on a computer.
- updated 1 mth ago
- 8
- Tags
How to Schedule an Order Follow Up in the App
Tap on the Account Button Under Shout Services, tap on Orders Tap on the Completed tab Tap on View, next to the order you want to schedule a follow up for Tap on Follow Up & tap on New Follow Up You…
- updated 1 mth ago
- 7
- Scheduling Messages
How to Create and Use Account Attributes
Contents Overview Web Mobile Overview Account attributes are designed for virtual assistants who manage multiple Shout accounts. They can create a message template and send messages for sales or…
- 1 mth ago
- 20
- How to Use Shout for Your Business
How to Send Messages in the App (Video)
Click here for more information on how to send messages in the app. Click here for more information on how to send a broadcast message, to a group of people, in the app.
- updated 1 mth ago
- 16
- Using the Mobile App
How to Send a Broadcast in the App (Video)
Click here for more information on how to send a broadcast in the app.
- updated 1 mth ago
- 20
- Using the Mobile App
How to Use Shout Actions in the App (Video)
Overview Actions used to be restricted to just Bots and Drips, but now they can be used on their own. You can even add multiple actions to a named action to help you save time.…
- updated 1 mth ago
- 16
- How to Use Shout for Your Business
How to Login with Your Password
Mobile Enter the email or phone number registered to your account and tap Next Tap on Login With Password Instead Enter your password and tap Log in Web Enter the email or phone number registered to…
- 2 mths ago
- 10
- Onboarding Checklists
How to Add a Link to a Landing Page in a Message
Mobile From your message composer tap on the + Tap on Insert Link Tap on Landing Page Link Select the name of the Page you want to share Click on the Red Arrow to send your message Web From your…
- updated 2 mths ago
- 22
- How to Use Shout for Your Business
How to Access the QR Code to Share Your Public Profile
Contents Overview Mobile Web Overview You can share the QR code to your public profile in a video call or send a screenshot via email for your contacts to scan with their phone camera.…
- 3 mths ago
- 12
- How Team Leaders Use Shout
How to Access the QR Code Scanner
Overview You can only access the QR code scanner within the mobile app. You can use the QR code scanner to scan any Shout QR code. This is a great tool to use with your team members,…
- 3 mths ago
- 7
- How Team Leaders Use Shout
How to Log in With Your Password
Overview With the new sign up release, you can now either login with your email and password or login with your phone number or email and be sent a temporary code to complete the login process to…
- Shout SupportShout
- Shout_Support
- 3 mths ago
- 8
- Settings
How to Create Another Account
Contents Overview Mobile Web Overview You may need to create another account if you run two separate business and want to separate your communication and phone numbers for each business.…
- Shout SupportShout
- Shout_Support
- 3 mths ago
- 12
- Settings
Shout Features: Frequently Asked Questions
Confused by the new sidebar menu? Looking for a feature and just can't find it? Check out our frequently asked questions below. We've got answers! Why does the left hand side bar look different?…
- WyattShout
- Wyatt.1
- updated 3 mths ago
- 243
- Settings
How to Switch Accounts
Contents Overview Mobile Web Overview If you have more than one account connected to your phone number, you may need to switch accounts. This is especially helpful, if you are a virtual assistant,…
- Shout SupportShout
- Shout_Support
- updated 3 mths ago
- 27
- Settings
How to Add Authorized Users to Your Account
Contents What is an Authorized User? How to Add an Authorized User to Your Account on Mobile How to Add an Authorized User to Your Account on Web How to Remove an Authorized User From Your Account…
- Shout SupportShout
- Shout_Support
- 4 mths ago
- 30
- Settings
How to Share a File or Photo in the Shout App
Long tap on the photo you want to share A menu will pop up that allows you to share the photo in several different ways Tap Share to share the photo outside of Shout Tap on Messages to share the…
- updated 4 mths ago
- 14
- Using the Mobile App
How to View Your Broadcast History in the App
Tap on the account button If you have a profile photo, it will show up instead of the account button image. Tap on Broadcasts Tap on Messages to see the history of all your broadcast messages You…
- updated 4 mths ago
- 26
- Using the Mobile App
How to Find Other Shout Users
Contents Mobile Web Mobile Tap on the magnifying glass, from the bottom menu of the app Tap on the magnifying glass, at the top of the app, and search for a user by name You can tap on Users to…
- updated 1 mth ago
- 31
- How Team Members Use Shout
How to Message Other Shout Users
Mobile Tap on + Tap on New Message Type and select the name of the contact you want to message Tap on the + and tap on Select a Service: Shout-to-Shout, Customer Service,…
- 5 mths ago
- 120
- How Team Members Use Shout
How to Customize a Community on Mobile
Overview You can customize your community to include multiple group chats and links to community assets such as photos, folders, and invite links. Through the public page,…
- updated 4 mths ago
- 44
- Sharing and Managing Communities
How to Find and Follow a Community on Mobile
Tap on the Community icon from the Home Screen Tap on Find Community Search for a community by name or topic Tap on the name of the community you want to join Tap on Follow Community If the…
- updated 4 mths ago
- 56
- Sharing and Managing Communities
How to Create a Community on Mobile
Overview Communities are a great way to connect with team members, customers, and special interest groups. You can customize your community to include multiple group chats and links to community…
- updated 5 mths ago
- 49
- Sharing and Managing Communities
How to Manage a Community on Mobile
Contents How to Approve Join Requests How to Automatically Add Users to a Community with Invite Links How to Automatically Approve a Group Chat Request to Join if Someone is Following a Community…
- updated 5 mths ago
- 36
- Sharing and Managing Communities

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Mobile

How to Use Orders in the App (Video)

How to Use the Inbox in the App (Video)

How to Create and Use Tags in the App

How to Schedule an Order Follow Up in the App

How to Create and Use Account Attributes

How to Send Messages in the App (Video)

How to Send a Broadcast in the App (Video)

How to Use Shout Actions in the App (Video)

How to Login with Your Password

How to Add a Link to a Landing Page in a Message

How to Access the QR Code to Share Your Public Profile

How to Access the QR Code Scanner

How to Log in With Your Password

How to Create Another Account

Shout Features: Frequently Asked Questions

How to Switch Accounts

How to Add Authorized Users to Your Account

How to Share a File or Photo in the Shout App

How to View Your Broadcast History in the App

How to Find Other Shout Users

How to Message Other Shout Users

How to Customize a Community on Mobile

How to Find and Follow a Community on Mobile

How to Create a Community on Mobile

How to Manage a Community on Mobile

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