Mobile

How to Log in With Your Password
Overview With the new sign up release, you can now either login with your email and password or login with your phone number or email and be sent a temporary code to complete the login process to…
- Shout SupportShout
- Shout_Support
- 3 days ago
- 6
- Settings
How to Create Another Account
Contents Overview Mobile Web Overview You may need to create another account if you run two separate business and want to separate your communication and phone numbers for each business.…
- Shout SupportShout
- Shout_Support
- 3 days ago
- 10
- Settings
How to Switch Accounts
Contents Overview Mobile Web Overview If you have more than one account connected to your phone number, you may need to switch accounts. This is especially helpful, if you are a virtual assistant,…
- Shout SupportShout
- Shout_Support
- 10 days ago
- 10
- Settings
How to Add Authorized Users to Your Account
Contents What is an Authorized User? How to Add an Authorized User to Your Account on Mobile How to Add an Authorized User to Your Account on Web How to Remove an Authorized User From Your Account…
- Shout SupportShout
- Shout_Support
- 10 days ago
- 14
- Settings
How to Share a File or Photo in the Shout App
Long tap on the photo you want to share A menu will pop up that allows you to share the photo in several different ways Tap Share to share the photo outside of Shout Tap on Messages to share the…
- updated 2 wk ago
- 8
- Using the Mobile App
How to View Your Broadcast History in the App
Tap on the account button If you have a profile photo, it will show up instead of the account button image. Tap on Broadcasts Tap on Messages to see the history of all your broadcast messages You…
- updated 1 mth ago
- 15
- Using the Mobile App
How to Find Other Shout Users
Mobile Tap on the magnifying glass, from the bottom menu of the app Tap on the magnifying glass, at the top of the app, and search for a user by name You can tap on Users to narrow your search to…
- 1 mth ago
- 17
- How Team Members Use Shout
How to Message Other Shout Users
Mobile Tap on + Tap on New Message Type and select the name of the contact you want to message Tap on the + and tap on Select a Service: Shout-to-Shout, Customer Service,…
- 1 mth ago
- 45
- How Team Members Use Shout
How to Customize a Community on Mobile
Overview You can customize your community to include multiple group chats and links to community assets such as photos, folders, and invite links. Through the public page,…
- updated 2 wk ago
- 39
- Sharing and Managing Communities
How to Find and Follow a Community on Mobile
Tap on the Community icon from the Home Screen Tap on Find Community Search for a community by name or topic Tap on the name of the community you want to join Tap on Follow Community If the…
- updated 2 wk ago
- 44
- Sharing and Managing Communities
How to Create a Community on Mobile
Overview Communities are a great way to connect with team members, customers, and special interest groups. You can customize your community to include multiple group chats and links to community…
- updated 1 mth ago
- 44
- Sharing and Managing Communities
How to Manage a Community on Mobile
Contents How to Approve Join Requests How to Automatically Add Users to a Community with Invite Links How to Automatically Approve a Group Chat Request to Join if Someone is Following a Community…
- updated 1 mth ago
- 33
- Sharing and Managing Communities
How to Run Bots & Drip Campaigns (Mobile)
Run a Bot on an Individual 1. Tap the people icon in the bottom navigation 2. Tap on Contacts 3. Tap on the . . . next to the name of the contact you want to send the bot to 4.…
- Shout SupportShout
- Shout_Support
- updated 4 mths ago
- 51
- Bots
How to Create & Edit a Public Page (Mobile)
Overview Use the Public Page to invite other contacts to your Group Chat, and share all of your basic Group Chat info with your entire community. All you have to do is copy your Public Page Link and…
- updated 3 mths ago
- 21
- Group Chat
How to Send a Bot to a List (Mobile)
Tap on the icon of a person in a circle Tap on Lists Tap on the . . . next to the list you would like to send a bot to Tap on Run Bot You will be directed to the web browser of your mobile device to…
- Shout SupportShout
- Shout_Support
- updated 5 mths ago
- 29
- Bots
How to Send a Bot to an Individual Contact (Mobile)
Tap on the Envelope Tap on the + Tap on New Message Select a Contact to send the message to Tap on the + Tap on Run Bot To send a drip campaign, instead of a bot, tap on Run Drip.…
- Shout SupportShout
- Shout_Support
- 6 mths ago
- 14
- Bots
How to Edit a Bot or Drip from the Web Browser of Your Phone
Overview Here's a helpful article on how to update a bot or a drip campaign from your phone. Please note that bots and drip campaigns cannot be edited in the mobile app.…
- Shout SupportShout
- Shout_Support
- updated 2 mths ago
- 33
- Bots
How to Use a Bot or Drip Campaign Imported From a Folder (Mobile)
How to Use a Bot Imported from a Folder: If you received a share link with folders, tap on Yes to import the items in the folder into your account. Tap on the Account Profile Icon Tap on Folders Tap…
- updated 6 mths ago
- 61
- Folders and Group Share
How to Sign up For a Shout Account (Mobile)
Shout is available on both the iOS and Android App Stores. Search for The Shout App on either the IOS or Android App store Tap on get or download Tap on the Open button Tap on Start Messaging Enter…
- updated 54 min ago
- 108
- What is Shout?
What Does Being Invited to a Group Chat Look Like?
Overview Group Chat Links can be shared via email, social media, Shout, or any other way you connect with your contacts. Once you've created a Group Chat link,…
- updated 7 mths ago
- 55
- Group Chat
How to Create and Use Invite Links
Contents Overview Step 1: Create a New Invite Link Step 2: Link Options Send an Invite Link on Web Send an Invite Link on Mobile Overview Invite links are a simple way to help your team members sign…
- Shout SupportShout
- Shout_Support
- updated 3 mths ago
- 357
- Links
How to Use the iOS and Android Mobile App
Overview Shout’s mobile app makes it easy to manage customer and team conversations, invoice customers, and print shipping labels right from your phone.…
- updated 6 mths ago
- 209
- Using the Mobile App
How to Turn on Notifications in the Shout App
Overview When you first download and login to the Shout app, you will be prompted to turn on notifications. If your notifications are not working correctly or you accidentally did not turn on…
- updated 3 mths ago
- 121
- Using the Mobile App
How to Use Group Chat (Mobile)
Overview Group Chat allows you to communicate and connect with your entire team in one location! Add a description to inform everyone of the purpose of the group chat.…
- updated 3 mths ago
- 626
- 1
- Group Chat
How to Track Bots & Drip Campaigns (Mobile)
Contents Overview Bot & Drip Details & Tracking How to View Your Bots Activate or Pause a Bot Alternate Method of Pausing a Bot Stop a Bot In Progress Overview Bots automatically handle…
- Shout SupportShout
- Shout_Support
- updated 2 mths ago
- 120
- Bots

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Mobile

How to Log in With Your Password

How to Create Another Account

How to Switch Accounts

How to Add Authorized Users to Your Account

How to Share a File or Photo in the Shout App

How to View Your Broadcast History in the App

How to Find Other Shout Users

How to Message Other Shout Users

How to Customize a Community on Mobile

How to Find and Follow a Community on Mobile

How to Create a Community on Mobile

How to Manage a Community on Mobile

How to Run Bots & Drip Campaigns (Mobile)

How to Create & Edit a Public Page (Mobile)

How to Send a Bot to a List (Mobile)

How to Send a Bot to an Individual Contact (Mobile)

How to Edit a Bot or Drip from the Web Browser of Your Phone

How to Use a Bot or Drip Campaign Imported From a Folder (Mobile)

How to Sign up For a Shout Account (Mobile)

What Does Being Invited to a Group Chat Look Like?

How to Create and Use Invite Links

How to Use the iOS and Android Mobile App

How to Turn on Notifications in the Shout App

How to Use Group Chat (Mobile)

How to Track Bots & Drip Campaigns (Mobile)

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